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Recycled Plastic Furniture Maker POLYWOOD Streamlines Operations with Acumatica ERP, Fueling Rapid Growth

Overview

  • New private investors helped recycled plastic furniture maker POLYWOOD pump more than $100 million into new facilities in the past seven years, which doubled its furniture and recycle plastic plant capacities.
  • When the pandemic hit, a 10-fold increase in transactions illuminated the many flaws of its back-office legacy systems.
  • POLYWOOD deployed Acumatica Enterprise Manufacturing Edition, gaining real-time data visibility and operational efficiencies that allowed the company to scale effortlessly.

Key Challenges

  • Scaling for growth: meeting customers demands with a huge spike in business
  • Constraints of Legacy ERP: frequently crashed and was source of data errors
  • Manual and paper-based systems: difficult to get orders built and shipped on time
  • Disconnected systems: patchwork of applications made it difficult to get real-time data and reporting

Overview

  • Gained a real-time, flexible ERP platform, streamlining operations and eliminating batch-processing
  • Acquired a reliable platform that scales effortlessly as transactions soar
  • Connected custom-made manufacturing execution system via flexible platform with open API
  • Closed books faster by three days while gaining real-time data visibility
  • Eliminated challenges that required office staff to help warehouse staff ship product
  • Improved employee productivity with automated processes while eliminating printing of Excel files
  • Streamlined online order processing
  • Improved shipping times increasing customer satisfaction
  • United siloed applications, creating a single source of data and visibility across the company
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